Overview
Shenzhen North Railway Station is a major transport interchange where high-speed rail and metro routes converge. Throughout the day, passengers move between transfer corridors, exits and connecting services, often making their next route choice while already in motion.
To bring digital guidance closer to these decision points, INFiLED displays were deployed across the station, with installation completed in June 2026. Six INFiLED GeminiLED P2.5 dual-sided displays serve key bidirectional locations, complemented by five single-sided displays at other circulation points. The layout follows a clear principle: the direction of information follows the direction of passenger movement.
Passenger Flow Shapes the Wayfinding Strategy
With annual passenger arrivals and departures exceeding 126 million, movement through Shenzhen North Railway Station is continuous and multidirectional. During busy periods, metro passengers transfer towards high-speed rail, arriving rail passengers disperse towards onward connections, and different flows meet around exits, escalators and interchange routes.
For digital guidance, visibility therefore starts with placement and orientation. Directional arrows, destinations and transfer information need to enter the passenger’s field of view before the next turn or route change.
The station’s display layout responds to these movement patterns. At locations approached from opposite directions, information faces both passenger flows, while other circulation points use display forms suited to their viewing conditions.
As routes divide, connect and change, guidance appears where the next decision is made.