Stand in the middle of any terminal concourse and watch the traffic for a minute. Departures moving one way. Arrivals moving the other. Transfers cutting across both. Now look up at the suspended displays and count how many of them are working for more than one of those flows. In most buildings, the answer is none of them.
The suspended zone above a concourse is the highest-value media real estate in the building, and it is not close. It is the only surface in the space that every passenger flow can see simultaneously, unobstructed by heads, columns, retail units or queue barriers. Floor-level signage disappears behind a crowd. Wall-mounted displays serve whoever happens to be facing that wall. The ceiling zone serves everyone.
Which makes it strange that most of it is being half-used.